Express checkout vs. regular till
Both till types serve a purpose — but they work differently. This comparison is based on operations across hundreds of Swedish restaurants.
Regular till
- Staff take orders and payment.
- Strong on verbal customisation and personal service.
- Lower one-off cost — typically SEK 8,000–15,000.
- Often required for entertainment and invoice receipts.
- Higher staff dependency during lunch rush.
Expresskassa®
- Guests build the order themselves on a touch screen.
- 15–25% higher average ticket thanks to digital menu.
- Handles 60–90 orders per hour and kiosk.
- Frees staff to host, cook and clean.
- One-off cost SEK 22,000–35,000 per kiosk.
Detailed comparison
| Area | Regular till | Expresskassa® |
|---|---|---|
| Staff need per hour | 1 person per 30 guests | 1 person per 80 guests (with 2 kiosks) |
| Average ticket | Base | +15–25% |
| Lunch-rush queue time | 5–12 minutes | 1–3 minutes |
| Order errors | Common | Very rare |
| One-off cost | SEK 8,000–15,000 | SEK 22,000–35,000 |
| Monthly cost | SEK 449 | SEK 549 |
| Best for | À la carte, table service | Lunch, fast food, high volume |
When does each pay off?
A regular till is best where guests need verbal contact — à la carte, table service, fine dining. Expresskassa® fits lunch, fast food and pizzeria with a clear menu.
Most restaurants run a combination: one or two Expresskassor at the entrance plus a staffed till for entertainment, invoice and older guests.
Related pages
Frequently asked questions
Can we have both Expresskassa and a regular till?+
Yes, that's the most common setup. They share menu and accounting.
How quickly does the kiosk pay back?+
6–14 months for a typical lunch restaurant.
What if the kiosk goes down?+
The regular till takes over seamlessly — same menu, same reports.
What does the menu need to look like?+
Clear categories and modifiers. Complex verbal customisation should route to a staffed till.
How do we handle entertainment and invoices?+
Always handled at a staffed till, even in mostly Expresskassa flows.
Not sure which combination fits you?
Describe your flow and we'll calculate payback time and recommend a setup.